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Introduction 

Welcome to CITWELL INC website (“we,” “our,” “us”,or “Citwell US”).  

We value your privacy and are committed to protecting any personal information. This Privacy Policy explains how we use and protect any information that you give us or that we collect, through whatever method. The policy aims to inform you about the types of personal data we collect, the purposes for which the data are used and the way we safeguard your information when you visit our website www.citwell.com/us or use our services. 

 

Who we are 

CITWELL CONSULTING is the company that publishes the present site, whose head office is located at 5 Rue de Rome 75008 in PARIS, with a share capital of €109,760, registered under SIRET number 752 284 802 00044. Its VAT number is FR38752284802. 

For the purposes of the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing the GDPR, the data controller is CITWELL CONSULTING and its subsidiaries. CITWELL INC. is a Delaware limited liability company, whose U.S. registration number is 20230847385.   

CITWELL INC main business address is located in Cambridge, MA. 

 

Information We May Collect 

For providing you with our services, CITWELL INC may collect some personal informations in a variety of ways, including: 

  • Contact us or use our website for: enquiring of our services, filling in an event entry form, downloading a report, joining our newsletter, … 
  • Apply to join or work for CITWELL INC 
  • From third party sources including joint marketing partners 
  • From publicly available sources such as LinkedIn 
  • When you meet us at trade events 

The data we may collect from you includes: 

  • Personal Data: Categories of Personal Information we collect from you may include your name, email address, phone number, job title, company address, contact telephone numbers and product interest that you voluntarily provide to us. 
  • Derivative Data: Information our servers automatically collect when you access the site, such as location of your device, browser type and operating system, mobile device ID and model. 
  • Use of cookies : On the Citwell US website, we may – with your consent – use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all cookies or to tell you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our website. 
 

Use of Your Information 

We use the information we collect to: 

  • Provide, improve, personalize, and expand our website and services according to visitor’s interests, 
  • To perform our contractual services with you, 
  • Communicate with you, including for customer service, in making you aware of areas that may be of interest to you or the let you know about other product and services offered, 
  • For website and system administration: Understand and analyze how you use our website and services, 
  • To meet our legal and regulatory obligations as an employer. 

 

How We share Your Information 

CITWELL INC will never sell your personal information. We will only share your information with trusted third parties (affiliates, partners, suppliers) in order to provide the services you have requested or for marketing and advertising purposes regarding our services, or as required by law.  

These services include customer relationship management (CRM) services, IT services or professional support services. 

 

Your Rights 

Where the processing of your Personal Information is subject to EU General Data Protection Regulation 2016/679 (GDPR) you have the data subject rights as set out below: 

  • Information: As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you 
  • Access information held about you; your right of access can be exercised in accordance with data protection law 
  • Object to us processing or ask us to restrict our processing of your personal information for any of the purposes listed in this policy, at any time. You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. 
  • Ask us to update, complete and/or correct any out-of-date or incorrect personal information that we hold about you free of charge. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.Ask us to erase or delete your personal information (in certain circumstances). Where no overriding legal basis or legitimate reason continues to exist for processing personal data, we will do our best to respond to ensure erasure. 
  • Request a transfer of your set of personal data to another controller or processor, provided in a commonly used and machine-readable format (in certain circumstances) 

If you wish to exercise any of the above rights or to review, verify, correct or question anything detailed in this policy or are unhappy with any aspect of how we use your data please contact us (See below). 

 

Security of Your Information  

Citwell implements all necessary security measures to protect personal data from unauthorized access, modification, disclosure or destruction. In addition, all our employees are trained in personal data security. 

While we take reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 

We accept no liability in respect of breaches that occur beyond our sphere of control. 

Citwell.com offers numerous links to other sites, mainly company sites, trade magazines and supply chain partners. We systematically indicate which sites we suggest you visit. However, these web pages, whose addresses are regularly checked, are not part of the portal and Citwell cannot be held responsible for them. 

 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on our website which can be accessed at any time.  

 

Contact Us 

If you have any questions or concerns about this Privacy Policy, please: 

  • Write : CITWELL Inc., CIC, One Broadway, Fl.14, MA 02142 CAMBRIDGE 
  • Email : infos-boston@citwell.com  
  • Call  : Pierre ABOU HAMAD, +1 813 340 5313