Training, Education & Serious Games
Citwell’s training programs are designed to effectively meet the needs of professionals looking to deepen their understanding of business challenges in Supply Chain Management. Whether you’re an executive, manager, operational specialist (such as planners, forecasters, operations managers), or in a support role (IT or finance), our training is tailored to your specific needs.
These programs are fully customizable and adaptable, with content that progresses in complexity and exercises that evolve to better suit participants’ needs. Additionally, we offer serious games that provide an interactive and educational way to apply the theoretical principles taught during the training sessions.
Your stakes
Organizations often face several challenges when it comes to training and development. From generic programs that fail to address specific needs to theory-heavy sessions lacking practical application, many factors can limit the effectiveness of training initiatives. Additionally, outdated knowledge, unengaging formats, and resistance to change can impact performance and hinder transformation efforts. By identifying these common pain points, we tailor our training solutions to ensure they are relevant, dynamic, and aligned with your strategic goals.
One-Size-Fits-All Training Misses the Mark
Training programs that are not tailored to the specific needs of a particular role or industry can fail to resonate with employees, leading to poor engagement and retention.
Theory-Heavy Training Lacking Practical Application
While training covers theoretical concepts, there is often a lack of guidance on how to effectively transition these ideas into practical, real-world applications.
Dull and Unengaging Training Sessions
Standard training programs can be monotonous and uninspiring. We address this by making our sessions dynamic and engaging, incorporating elements like serious games to enhance learning.
Decline in Performance Due to Outdated Knowledge
Companies may experience performance issues when employees rely on outdated or informal knowledge. Reshaping this knowledge through structured training can help improve efficiency
Resistance to Change in Transformation Projects
Training helps employees understand the reasons behind change and how to implement it, ensuring smoother transitions and better alignment with project goals.
Our convictions
Customized program creation: your roles as the foundation
- Find a delicate balance between your team’s reality and the theory that will elevate their practices.
- Courses tailored by function, built on a shared competency framework.
- Challenged by expert trainers who understand and integrate your specific needs.
Ensuring value beyond just certifications
- Question the purpose, audience, and type of certification needed, while exploring and clarifying different options and their varying levels of commitment and impact.
- Focus on practical training and go beyond just offering theoretical standard certifications that may not be beneficial.
A program must be intrinsically and extrinsically motivating
- Balance content and structure to ensure the program’s substance meets high standards while remaining engaging.
- Maintain learner engagement by designing the learning experience to keep participants motivated.
- Incorporate reward systems even for programs without formal certifications.
- Beyond the training, create a sens of community through the sharing of best practices and fostering continuous improvement.
Leverage training to accelerate transformation
- Transformations in operations and supply chain can be overwhelming for your teams, who might question their skills and fear the new challenges.
- Tailoring trainings to support Transformation projects is a key success factor, risk mitigator and ROI accelerator.
- Support your teams by providing them with the appropriate level of training (both theorical & practical) than will bolster their willingness to embrace and drive your new ambitions and targets
Our solutions
and approach
Helping you build your own learning path
- Choose from a variety of modules to create customized learning journeys.
- Design “à la carte” training programs with knowledge validation and real-world project applications.
- Stay ahead with training programs that are regularly updated to maintain the highest standards of excellence.
Co-create with you for real impact
- Share concrete examples tailored to your company’s specific context.
- Address current challenges by focusing on relevant issues.
- Ensure participants leave with practical tools and a fresh perspective to improve their current practices.
Leverage expertise from a diverse team of trainers
- Rely on subject matter experts to lead each module.
- Gain insights from content continually enriched by these experts, reflecting the latest industry developments and real-world experiences.
Make participants learn through play and practical application
- Integrate serious games and practical exercises to enhance learning.
- Apply concepts directly through interactive and engaging activities.
Make you choose from a range of training formats
- Offer on-site, remote, and e-learning options to reach a wider audience.
- Break down module topics into shorter sessions (around 30 minutes each) for focused learning.
Your gains
Enhanced performance and faster ROI
Improved employee capabilities lead to higher productivity, better job performance, and more effective processes. Continuous development and training also support achieving strategic goals and maintaining a competitive edge.
Increased employee engagement and retention
Meaningful and engaging training programs boost job satisfaction, reduce turnover, and include internal recognition systems that enhance motivation and acknowledge achievements.
Strengthened community and collaboration
Training fosters a sense of community, improving communication and cooperation between departments. By sharing best practices and encouraging collaboration, training helps create a supportive and constructive work environment where employees can thrive, learn, and progress together. This enhances overall teamwork and contributes to a healthy, fulfilling workplace.
A project? Contact us
Country Manager US
Pierre is a seasoned professional with over 17 years of consultancy experience, having led more than 30 transformative projects in large corporations and SMEs. Currently serving as Citwell’s US Affiliate Country Manager, Pierre focuses on integrating Operations, Services, and IT to drive impactful change.
Pierre’s background as a Mechanical and Supply Chain engineer, coupled with certifications from ASCM and DDI, highlights his dedication to staying at the forefront of industry advancements. His true passion, however, lies in training and education. Certified by Inchange, CIPE, and the Demand Driven Institute, Pierre delivers seminars and training programs that are designed to enhance operational efficiency. His hands-on approach ensures that participants not only gain knowledge but also leave with actionable insights that they can immediately apply in their work environments.
Among our references
Business Case
Supply Chain Academy Training
About:
One of Europe’s leading providers of thermal comfort solutions. Founded in France in 1968 by two engineers, the Group draws on a strong industrial culture, but also on a mindset that places people at the heart of their strategy.
Today, the Group is made up of 17 strategic and complementary brands, creating thermal comfort solutions in 4 areas: heating, domestic hot water, air conditioning and ventilation.
Challenges:
Creation of two new training courses:
- Supply chain awareness training for managers
– Create and run a training course including an experimentation activity - Planning for planning and scheduling managers
– Create and run a complete training module (level 1, level 2 and in-depth), including situational simulation for participants, and provision of a toolbox.
– Coaching project teams following in-depth training
Citwell’s Involvement:
Immersion
- 2 days of immersion in the field and interviews on one site to adapt training tools
Co-construction of training courses
- Supply chain awareness
– 1 Workshop to design the awareness day (experience, key points) with the pedagogical committee
– Creation of a customized learning path
– Serious Game training: The Fresh Connection
– Creation of teaching aids
– Creation of a training kit: lessons plan for the trainer, detailed support materials - Planning
– 1 Learner experience design workshop for the 2 planning modules (Level 1 & 2)
– 1 Content selection workshop
– Creation of 2 teaching aids: level 1&2
– Creation of a training kit: lessons plan for the trainer, detailed support materials, end-of-session questionnaires
Results:
Two training programs designed to meet the specific needs of the Atlantic Group are available and validated by the pilot sessions:
- Supply Chain awarenes
- Planning
These programs include a variety of elements such as a serious game, sub-group activities, a solid foundation of theoretical and pedagogical knowledge, practical examples, interactive quizzes, as well as case studies for concrete application of the concepts taught.
